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Engaging patients to pay has never been so effortless.

Augment your revenue cycle operations, reduce manual administrative tasks, and support your financial revenue goals.

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AUTOMATED TECHNOLOGY

Reduce manual revenue cycle tasks with automated payment technology

Claim Auto-Reconciliation

Fewer Calls to Patients for Bill Follow Up

Automated Payment Plan Setup

Fewer Manual Appointment Reminders

Automated Credit Card  Update Notifications

Fewer Transactions at Time of Appointment

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INTELLIGENT ENGAGEMENT

Patients pay faster when you engage at the right time and place — across text, email, and push notifications

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CUSTOMIZED COMMUNICATIONS

Leverage customized  communications which meet patients where they are

Communications Based on Patient Engagement

Based on patient engagement, stage in payment lifecycle, and by bill type

End-to End Payment Communications

Pre-service balances and copays through post-service balances and late payments

Communications Based on Practice Type

Campaigns tailored for each practice type, ensuring the highest patient engagement

Appointment Reminder Communications

Messages sent ahead of appointments, reducing expensive no-shows

EFFORTLESS PAYMENT EXPERIENCE

Patients pay faster when there are fewer hurdles to making a payment 

No portals, login, passwords, or account creation necessary to pay

Communication to patients on digital devices where they look 96X per day

Clear readable bills with actionable payment options including self-service payment plan setup

No more waiting until paper bills arrive or misplacing billing documents 

Confidence in secure payments with modern interface and provider organization branding

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FLEXIBLE PAYMENT OPTIONS

Flexible payment options get you paid on day 2 — from one-time payments to multiple bill management tools  

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Data Security

Rivia Health's technology is HIPAA Compliant and maintains the highest security standards to protect providers and patients.

CURRENT CASE STUDY RESULTS

TrustCare Health Saves 389 Hours of Monthly Operational Costs with Rivia Health

Time saved from crafting and sending batched patient messages manually, fielding inbound calls regarding payments, placing outbound calls regarding payments, collecting payments over the phone, and setting up payment plans.​

  • Reduced bad debt by 38%

  • Decreased payment plan setup and maintenance by 80%

  • Reduced the number of days in Accounts receivable by 33%

  • Reduced the number of bills being sent to collections by 33%

  • Increased overall patient payments by 45%

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PATIENT SATISFACTION

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Satisfied patients give the Rivia Health app 5-star reviews, saying that it’s “the best way to pay medical bills” and “the only way I’m ever paying medical bills again!” 

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Get Paid More While Doing Less

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