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Rivia Health


Rivia Health brings easeful efficiency to healthcare patient payments. We work with healthcare provider organizations to complement their revenue cycle operations and get them paid more while doing less.


Rivia Health alleviates staff overwhelm by reducing manual tasks related to outstanding patient responsibility. Our communication and payment platform integrates with the practice management or RCM system to automate billing workflows like appointment and billing reminders, copay or pre-service payments, and payment plan setup.


In addition to saving staff time, Rivia Health also improves financial results by communicating more dynamically to patients about balances across text and email and by making it easier for patients to pay across multiple payment methods with a 3-step, no login required process.

Meet The Team


Rachel Mertensmeyer

CEO & Founder


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Justin Evans

Payment Engagement Consultant

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Nico Zelisko

Sr. Sales Development Representative

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Elizabeth Furst

COO & Co-Founder



Brandon Davis

Sr. Sales Development Representative

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Tracy Mextorf

Creative Director

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Jonathan Staves

Manager of Product Operations

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Brian Gilbert

Sr. Sales Development Representative

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Ashley Ferguson

Senior Quality Assurance Engineer

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Steven Garberg

Senior Engineer

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Eric Parris

Sr. Sales Development Representative

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Mick Murray
Health Insurance Industry Advisor

CFO at Blue Shield of California

Heidi Jannenga, PT, DPT, ATC
Healthcare Tech Advisor

Co-Founder and Chief Clinical Officer, WebPT

Randall Lipps
Healthcare Tech Industry Advisor

CEO at Omicell

Lily Chang
Tech Industry

CTO of Medsphere

Matt Wandoloski
Health Insurance Industry Advisor

Seasoned Healthcare Executive

Vance Moore
Healthcare Provider
System Advisor

Founder, RocketStop

Brenda Schmidt
Board Member

President at Coplex

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Refer a Friend to Rivia Health

Know someone in healthcare RCM who would love to hear about Rivia Health?

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Optimize Your Revenue Cycle Operations

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